Privacy Policy
Privacy Policy
C&E Credit Solutions
Effective Date: October 3, 2026
C&E Credit Solutions ("C&E Credit Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website, https://cecredit.solutions, our communication systems, and our credit education and credit services.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal and Contact Information
Names, mailing addresses, email addresses, telephone numbers, mobile phone numbers, and information voluntarily submitted through our website, consultations, and client enrollment processes.
Credit and Financial Information
When necessary to provide requested services, we may collect or access credit reports, credit scores, credit account histories, financial information, identification documents, and supporting records provided or authorized by clients.
Communication Information
We may maintain records of customer inquiries, appointment requests, email correspondence, text messages, and other service-related communications.
Website and Technical Information
Our website and authorized service providers may collect technical information such as IP addresses, browser information, device characteristics, website activity, and cookies.
2. How We Use Your Information
We may use personal information to:
Respond to inquiries and schedule consultations.
Provide credit education, credit report reviews, dispute assistance, and related services.
Manage client accounts and service communications.
Process authorized payments and maintain business records.
Send appointment reminders, customer service responses, and account notifications.
Deliver educational materials, event invitations, and promotional communications when appropriate consent has been obtained.
Maintain and improve our website, communications systems, and business operations.
Protect against unauthorized activity and comply with applicable legal requirements.
We use sensitive consumer information for legitimate business purposes and in accordance with applicable law.
3. SMS and Mobile Messaging Privacy
C&E Credit Solutions may communicate with customers and prospective customers through SMS text messaging.
Messages may include appointment confirmations, consultation reminders, customer service responses, account notifications, and other service-related communications.
Promotional messages, including educational events, company updates, and special offers, may be sent to individuals who have provided the required marketing consent.
No mobile information, SMS opt-in data, or text messaging consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use authorized communication service providers to deliver messages, manage communication preferences, and maintain consent records. These providers may process information solely to support the services they provide to us, subject to applicable privacy and security obligations.
Message frequency varies. Message and data rates may apply.
You may opt out of applicable SMS communications at any time by replying STOP. Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing our services.
Additional information is available in the SMS Terms and Conditions section of our website Terms and Conditions.
4. Information Sharing and Disclosure
We do not sell personal information to third-party advertisers.
We may disclose information as reasonably necessary for legitimate business purposes, including:
Authorized service providers: Companies supporting our website, communications, client management, document processing, and payment processing.
Credit-related parties: Credit reporting agencies, creditors, furnishers, debt collectors, and other relevant entities when necessary to perform services authorized by clients.
Legal and regulatory purposes: Government authorities, courts, or other parties when disclosure is required or permitted by applicable law.
Professional advisers: Attorneys, accountants, or other professionals when appropriate and legally permitted.
We take reasonable steps to ensure that service providers handle information in accordance with applicable contractual and legal obligations.
We do not share SMS consent information with outside parties for their independent marketing purposes.
5. Credit Reports and Sensitive Information
Our services may involve sensitive consumer financial information.
Access to client information is limited to authorized personnel and service providers with legitimate business needs.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or misuse.
No electronic transmission or storage system can be guaranteed completely secure.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and enhance the user experience.
Visitors may manage certain cookie preferences through their browser settings.
Disabling cookies may affect some website functions.
7. Email Communications
Individuals who subscribe to our email communications may receive educational resources, company updates, event information, and promotional communications.
Recipients may unsubscribe from marketing emails using the unsubscribe instructions provided in applicable messages.
Service-related communications may continue when necessary to fulfill legitimate business obligations.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including credit monitoring platforms, client portals, and other resources.
These services may maintain independent privacy policies and security practices.
We encourage users to review the privacy policies of third-party services before providing personal information.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business records, fulfill contractual obligations, resolve disputes, and comply with applicable laws.
Retention periods may vary depending on the information involved and applicable legal requirements.
When information is no longer required, we take reasonable steps to delete, securely dispose of, or deidentify it, subject to applicable obligations.
10. Your Privacy Choices
Depending on applicable law, individuals may request access to certain personal information, request corrections, or inquire about deletion of information maintained by our company.
Requests may be submitted using the contact information available on our website.
Certain information may need to be retained to satisfy legal, regulatory, contractual, or legitimate business requirements.
You may opt out of promotional emails and text messages using the instructions provided in those communications.
11. Information Security
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, and disclosure.
Our safeguards may include access restrictions, secure service providers, authentication controls, and internal procedures for handling sensitive information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business operations, technology, or applicable legal requirements.
The effective date at the top of this page identifies the most recent version.
Material changes will be communicated when required by applicable law.
13. Contact Us
For questions about this Privacy Policy, our information practices, or your privacy rights, please contact:
C&E Credit Solutions
Website: https://cecredit.solutions
Phone: (602) 325-5426
You may also contact us through the contact methods provided on our official website.
